Delivery
We use national couriers to deliver our banners and other marketing products.
Everything we send out is packaged well and should reach you in perfect condition.
Our delivery service is tied-in with our banner production turnaround time and although we label this charge 'delivery', it also covers all packaging materials used.
Please be aware that our delivery and turnaround times are separate. Our turnaround time is usually between 3-4 working days (depending on the items ordered). If you need your order in a hurry, please do contact us as an express turnaround slot may be available.
If you require a guaranteed delivery date (e.g. for an event), it is best to arrange collection with a dedicated courier of your own, or for us to arrange one for you (please ask us for details).
Please note that for certain areas, deliveries can take 1-3 additional days beyond standard. Non-exhaustive examples are: Guernsey (GY), Jersey (JE), Isle of Wight (PO30 - PO41), Isle of Man (IM), Northern Ireland (BT), parts of Scotland (AB, DD, FK, G83, HS, IV, KA, KW, PA, PH, ZE), Truro (TR).
Please make sure you or your client are available to receive the delivery. Any carded (failed) deliveries incur an additional courier penalty on us of £8.52 plus VAT (per failed attempt) which will be re-charged to you.
Standard Deliveries for Non-Rigid Materials
Orders Below 3m²
Orders 3m² or above, and below 10m²
Orders 10m² or above, and below 30m²
Orders 30m² and over
£10.50
£14.50
£20.50
TBA
These are quoted on an individual basis and will be based on the size and weight of your order. We will always quote on the best way to get these to you but please bear in mind that sometimes a palleted delivery may be required.
Standard Deliveries for Rigid Boards (such as PVC Foamboard, Fluted Board and Aluminium Composite Board (ACM))
Orders Below 10m²
Orders 10m² or above, and below 15m²
Orders 15m² or above, and below 20m²
Orders 20m² and over
£20.50
£24.50
£34.50
TBA
These are quoted on an individual basis and will be based on the size and weight of your order. We will always quote on the best way to get these to you but please bear in mind that sometimes a palleted delivery may be required.
Dedicated Couriers
Due to certain challenges in the courier networks, for certain types of orders we will strongly recommend that a dedicated courier service is used. Although usually more expensive, a dedicated service will ensure your order reaches you in perfect condition. Examples of where we would recommend a dedicated service would be a large Aluminium Composite Material (ACM) order, a high-value order, or an order with an strictly required delivery date.
Please note that where we recommend a dedicated courier but a standard courier is chosen, in the event of any damage, this could potentially jeopardise the claim process resulting in any claim being rejected by the courier.
For particularly exceptional orders, we will insist on a dedicated courier and the option of using a standard courier will not be available. This is at our discretion and will be discussed with you prior to production of your order.
Dedicated couriers are available on request. If you would like to use one for your order, please mention this when ordering or contact us in advance.
If a dedicated courier is recommended by us, requested by you, or decided upon by us, we will always provide a costing quote for this before proceeding with your order or dispatch.
Delivery Areas
The prices quoted are for delivery to UK Mainland only.
For deliveries to areas outside of UK Mainland we have the following amounts to be added to the Standard Delivery prices.
Northern Ireland
Isle of Wight
Channel / Other Offshore Islands
Other Areas
+ £30.00
+ £10.00
+ £40.00
TBA
Delivery to areas outside of those stated here are quoted on an individual basis. Please contact us if you have any queries on delivering to other areas.
Timed Deliveries
Please note, we are not currently able to offer timed deliveries. These will be reinstated when we are in a position to do so and the services can be provided with a certain level of reliability.
